We believe that a clean environment starts with clear boundaries. This policy outlines exactly how FreshSweepers protects your data, ensuring you feel as secure in your digital interactions as you do in your freshly cleaned home or office.
FreshSweepers only requests information essential to delivering our premium service. We do not harvest data for resale or marketing vanity.
Minimal Data Policy
When you request a quote or book a service, we collect your name, email address, phone number, and physical property address. This allows our dispatch teams to navigate to Paseo de Roxas or your specific condo unit efficiently. For billing invoices, we temporarily store payment details, though transaction processing is handled by secure third-party gateways.
We retain records of your service history—such as frequency of visits, specific rooms cleaned, and supply preferences (e.g., HEPA filtration or hypoallergenic agents). This data ensures that if you schedule a recurring residential cleaning in Makati, our team arrives with the exact equipment needed for your tropical environment without you needing to repeat instructions.
We treat your data like a high-value facility: locked down, monitored, and accessed only by authorized clearance. FreshSweepers employs enterprise-grade encryption at rest and in transit, ensuring that your details remain strictly between you and our operations team.
You are the owner of your data. We simply borrow it to do our job, and we return it upon request.
Request a summary of all data we hold regarding your service history and contact details.
Update your address, phone number, or email if your current booking details change.
Ask us to permanently erase your personal information after a service is complete.
We are committed to full transparency. If you need clarification on any point, our team is ready to assist.